It is a delight to read about your positive experience at the Holiday Inn Port Of Miami-Downtown! We greatly appreciate your loyalty, and it's heartwarming to know we are your go-to choice when visiting Miami. Again, our deepest apologies for the inconveniences you experienced. We care about our guests and believe in making their stay as comfortable and enjoyable as possible. It's instances like these that help us grow and improve. Thank you for sharing your valuable feedback. Despite the experience you shared, we hope for another opportunity to serve you better, demonstrating our dedication to excellent customer service and a truly remarkable experience that our guests deserve, even as we strive to rectify the issues you were presented with. Your insights are incredibly crucial to us as they help us improve and serve our guests better. If notified, we would have gladly offered a room change if available. We have various types of room layouts designed to cater to different guest requirements and preferences. Sleep comfort is integral to the overall guest experience, and we regret to hear that our bed size and quality did not wholly meet your satisfaction. We apologize that you had an issue with the air conditioning and assure you that your feedback has been shared with our maintenance team to prevent such events in the future. A functioning, comfortable room is a fundamental part of your stay, and it's disheartening to note any discomfort caused due to the room temperature. Your comments about the lobby fragrance and the aging feel will certainly be brought to the attention of our facilities team for review. Our team continually strives to provide a setting that resonates with our guests and imparts a contemporary and clean feel. We understand that relevance and up-to-date surroundings play an essential part in our guests' comfort. From your review, it's clear that you had some concerns about the overall atmosphere and state of the facilities. Hello sharkattack2878, It is regrettable to learn about your less than satisfactory experience and we truly apologize for not meeting your expectations. Hilton Hawaiian Village Waikiki Beach Resort.Finest Punta Cana By The Excellence Collection All Inclusive.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Lindsey Hopkins Technical Education Center.Hotels near Talmudic College of Florida.Hotels near Hollywood Institute - Miami Miami Beach, FL.Hotels near Beauty Schools of America South Beach Campus.Hotels near Yeshiva Gedolah Rabbinical College.Hotels near Miami International University of Art & Design.Hotels near First United Methodist Church of Miami.Holiday Inn Port of Miami-Downtown, an IHG Hotel Rooms.Holiday Inn Port of Miami-Downtown, an IHG Hotel Features.Hotels near Holiday Inn Port of Miami-Downtown, an IHG Hotel.
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